At D K Tax Consultants, we are committed to providing high-quality tax, financial, and advisory services. This refund policy outlines the circumstances under which refunds may be issued for services purchased through our website or directly from us. By engaging our services, you agree to the terms and conditions stated herein.

1. Service Satisfaction

We strive to ensure our clients are satisfied with the services we provide. If you are not fully satisfied with the service you have received, we encourage you to contact us immediately so that we can address your concerns. Our priority is to work with you to resolve any issues that may arise.

2. Refund Eligibility

Refunds may be issued in the following situations:

• Service Not Rendered: If we are unable to deliver the service that you paid for, you may be eligible for a full refund.

• Incomplete Services: If we fail to complete the agreed-upon scope of work, you may be entitled to a partial refund based on the portion of the service that was not completed.

• Service Dissatisfaction: If you are dissatisfied with the service provided, we will work with you to address the issue. In some cases, refunds may be issued at our discretion if we are unable to resolve the matter.

Please note that once a service has been fully rendered (e.g., submission of tax returns, delivery of financial reports), refunds will generally not be issued, as the work involved is already completed.

3. Refund Exclusions

Refunds will not be issued in the following circumstances:

• Client Delays or Inaction: If services are delayed or cannot be completed due to a lack of timely response, incomplete information, or other inaction by the client, no refund will be provided.

• Change of Mind: If you decide not to use our services after payment has been made, but the work has already commenced, refunds will be issued only for the portion of the work that remains incomplete, if applicable.

• Completed Services: Once the service has been fully rendered and delivered (e.g., tax filings submitted), refunds are not available.

• Non-refundable Fees: Any third-party fees (e.g., government filing fees, software costs) paid on your behalf are non-refundable.

4. Requesting a Refund

If you believe you are eligible for a refund, you must submit a written request outlining the reason for the refund and any supporting documentation. You may send this request to info.dktaxcons@gmail.com. Refund requests must be made within 30 days of receiving the service in question.

5. Refund Processing

Once we receive your refund request, we will review the situation and determine your eligibility. If approved, we will issue the refund using the same payment method originally used for the transaction. Please allow 30 business days for the refund to be processed and reflected in your account. In some cases, delays may occur depending on your bank or payment provider.

6. Amendments to the Refund Policy

We reserve the right to update or modify this refund policy at any time. Any changes will be posted on this page, and the updated policy will take effect immediately upon posting. We encourage you to review this policy periodically. Continued use of our services after changes have been made constitutes acceptance of the revised policy.

7. Contact Information

If you have any questions regarding this refund policy or need assistance with a refund request, please contact us at: info.dktaxcons@gmail.com.